Q: Can you provide detailed specifications of your ceramic tableware machinery?
A: Our ceramic tableware machinery includes features such as automatic molding, high-speed pressing, and precision glazing. The machines are designed to handle various types of ceramic materials and can produce a wide range of tableware products.
Q: What is the production capacity of your machinery?
A: Our machinery can produce up to 10,000 pieces per hour, depending on the specific model and configuration. We also offer customization options to meet higher production demands.
Q: How do you ensure the quality of your ceramic tableware machinery?
A: We implement strict quality control measures at every stage of production, from raw material selection to final assembly. Each machine undergoes rigorous testing to ensure it meets international standards.
Q: What kind of after-sales support do you offer?
A: We provide comprehensive after-sales support, including installation, training, maintenance, and technical assistance. Our team is available 24/7 to address any issues that may arise.
Q: What are your pricing and payment terms?
A: Our pricing is competitive and varies depending on the model and customization options. We offer flexible payment terms, including letter of credit (L/C) and telegraphic transfer (T/T).
Q: What is your lead time and how do you handle logistics?
A: Our standard lead time is 60-90 days, depending on the order size and customization. We work with reliable logistics partners to ensure timely and safe delivery of our machinery worldwide.
Q: Do your machines comply with international standards and certifications?
A: Yes, our machinery complies with international standards such as CE, ISO, and other relevant certifications. We ensure that all our products meet the required safety and quality regulations.
Q: Can you customize the machinery to meet specific production needs?
A: Absolutely. We offer a range of customization options, including different molds, sizes, and functionalities to meet your specific production requirements.
Q: Do you provide technical support and training for operating the machinery?
A: Yes, we provide comprehensive technical support and training for your staff to ensure they can operate the machinery efficiently and safely.
Q: What markets do you serve and what feedback have you received from customers?
A: We serve markets globally, including Europe, North America, Asia, and the Middle East. Our customers have provided positive feedback on the reliability, efficiency, and quality of our machinery.